Business Support Officer

Business Support Officer

Application closing date: 5th January 2025

Interviews will take place: Week commencing 20th and 27th January 2025

A bit about the role...

Working with the Business Manager and Executive Assistants in the directorate, the Business Support Officer will play a critical role in providing efficient and proactive administrative support to senior leaders and their teams. You will be joining our small and experienced central support team in the directorate, who are committed to making positive change by providing first class professional support through collaborative relationships.

The network of Business Support Officers across the organisation enable leaders and teams to deliver their roles in an organised way by handling multiple priorities, having excellent attention to detail and being a key contact point for the teams they support. They are dedicated to providing excellent administrative support and taking an innovative approach to work tasks. They support good decision making and problem solving through collaboration and flexible working. 

This is a rare chance to shape administrative support in a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional team you will ensure efficient, consistent and effective support is provided, creating a first-class service. A high level of professionalism and confidentiality is required.

The role will ensure efficient, consistent and effective resolution of stakeholder queries and there will be opportunities to make process improvements and  get involved with cross-cutting projects. This is an excellent opportunity to balance day to day delivery whilst bringing innovative solutions to the job.

A bit about you…

You'll be comfortable supporting Directors and Senior Managers with administrative tasks, facilitating and servicing meetings and being a point of contact. You will be proficient in providing support services with excellent organisational, communication and digital skills, with the ability to work at pace with multiple priorities.

Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do and why we do it. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade.

As an experienced support professional, you will understand how to collaborate with colleagues in an inclusive and productive way. You are an advocate for change and will always be looking for opportunities to learn, innovate and improve.

Who are we? 

Homes England: The Housing and Regeneration Agency

We believe that affordable, quality homes in well-designed places are key to improving people’s lives. As the government’s housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built.

How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety.

Together with our partners, we’re accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come.

What we offer... 

As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We’ll support you, wherever possible, so that you don’t miss out on what matters to you. 

Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency.

Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay controls and pay policy. You can find details on the HR Hub SharePoint site.

If you ever need a bit of extra help, we have a great employee assistance programme, financial wellbeing support and access to many great discounts with leading high street names. 

Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. 

If you are a member of a professional body, we’ll pay for your membership and once you get your digital kit, you’ll be good to go. 

Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. 

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. 

We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. 

If your application is shortlisted to interview we will require you to provide proof of your right to work in the UK at this stage.