Delivery Support Manager

Delivery Support Manager

Application closing date: 22/06/2025

We expect to hold interviews in person week commencing: 07/07/2025

A bit about the role...

Working in a team with the Senior Delivery Support Manager the Delivery Support Manager, works closely with project managers to ensure that data is routinely reviewed, challenged, and verified for accuracy. You will be joining our small friendly and experienced team who are committed to making positive change to the quality of data held in our systems.

We believe in delivering a first-class customer service, providing excellent support to project managers, and taking an innovative and creative approach to data issues. Working in a collaborative and flexible way to foster good decision making and problem solving within the team.

This is a rare chance to shape the future of delivery support in a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional team you will ensure efficient, consistent, and effective support is provided and have the opportunity to help create a first-class customer service.

The role will support the delivery of land development programme across the Northern Development team, including 2 National Programmes, Contingent Assets and Liabilities and Commercial Disposals and Contract Management. There are some exciting and creative projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst bringing innovative solutions to the delivery support offering.

A bit about you…

You will be comfortable communicating at all levels and have the confidence to question and challenge. The ability to analyse data from different sources and systems is key as well as always ensuring accuracy and quality of work.

You will be able to demonstrate your analytical and problem-solving skills and be a fast learner with a “can do” attitude towards work and overcoming challenges.  

You will be proficient in the use of appropriate IT systems Microsoft word, excel (intermediate level) SAP BI, a knowledge of Power BI would advantageous.

Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable communicating with stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as a development team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade.

Who are we? 

Homes England, the government’s housing and regeneration agency, plays a central role in tackling the housing challenges the country now faces. We have the appetite, influence, expertise and resource to drive positive market change, and our mission is to ensure more homes are built in areas of greatest need, improve affordability and create a sustainable housing market. 

Following the publication of the government’s Levelling Up White Paper, Homes England has also been tasked with a core role in spearheading regeneration, partnering with places to reduce economic disparity, empower local leaders and create equal opportunities across the country to ensure communities reach their full potential.

What we offer... 

As well as a competitive salary and 33 days annual leave, we are committed to hybrid working. We’ll support you, wherever possible, so that you don’t miss out on what matters to you. 

If you ever need a bit of extra help, we have a great employee assistance programme, financial wellbeing support and access to many great discounts with leading high street names. 

Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. 

If you are a member of a professional body, we’ll pay for your membership and once you get your digital kit, you’ll be good to go. 

Homes England are a geographically diverse community. We were all working from home during the pandemic and have since moved to a hybrid model, moving back into our office environments and utilising our space and time together in the most conducive way. 

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. 

If your application is shortlisted to interview we will require you to provide proof of your right to work in the UK at that stage.