Assistant - Facilities Management

Assistant - Facilities Management

Application closing date: 22/07/25 at 23:59

Interviews will take place: August 2025

This is a 24 Month FTC.

A bit about the role...

This role play a critical role in Facilities Management. You will be joining our small but enthusiastic/friendly/talented/highly skilled/experienced team that was recently awarded Team of the Year within Homes England.

The Team is dedicated to delivering a first-class customer service, resolving requests and queries informally wherever possible, taking an innovative and creative approach to more complex issues. The team believes in working in a collaborative and flexible way to foster good decision making and problem solving within the team.

This is your chance to shape the future in a fast growing, national organisation with real social purpose. Working with key stakeholders including Senior Leadership and with a professional Facilities Management team you will ensure efficient, consistent and effective resolution to its office locations serving Newcastle, Leeds, Manchester and Liverpool.

The role is office based.

A bit about you…

You'll be comfortable supporting the wider business with complex issues and focus on customer service be it face to face in the office, telephone or via Teams.

Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at all levels and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as a facilities management team. You will enjoy working in an innovative, fun and engaging way with a can-do attitude.

As an experienced colleague you will understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative and inclusive way.

Who are we? 

Homes England: The Housing and Regeneration Agency

We believe that affordable, quality homes in well-designed places are key to improving people’s lives. As the government’s housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built.

How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety.

Together with our partners, we’re accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come.

What we offer... 

As well as a competitive salary and 33 days annual leave.

Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency.

Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site.

If you ever need a bit of extra help, we have a great employee assistance programme, financial wellbeing support and access to many great discounts with leading high street names. 

Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. 

If you are a member of a professional body, we’ll pay for your membership and once you get your digital kit, you’ll be good to go. 

Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. 

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. 

We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. 

If your application is shortlisted to interview we will require you to provide proof of your right to work in the UK at this stage.